faq/policy

FAQ

Q: How long do lashes last?

A: With proper care, lashes can last 3–7 days.

Q: Are lashes reusable?

A: Yes! With gentle removal and cleaning, you can reuse them multiple times.

Q: Are these beginner-friendly?

A: Yes, our clusters are easy to apply whether you’re new or experienced.Q: Do I need lash glue?

A: Yes, you can use our bond & seal for best results.

Policies

Shipping Policy:

Orders are processed within 2–3 business days. Shipping times vary from 3–7 business days.

Return Policy:

All sales are final due to hygiene purposes. No returns or exchanges.

Lost/Stolen Packages:

DXM is not responsible for lost or stolen packages once shipped.

Return Policy:

All sales are final due to hygiene purposes. No returns or exchanges.

Lost/Stolen Packages:

DXM is not responsible for lost or stolen packages once shipped.